Mobile Phone Subscribers Microworld
Where would I use the Mobile Phones Microworld?
A self-contained PC application, this software can be used by individuals or small teams. It plays out business performance over a time-scale that is long enough to experience the complexity of strategy and decision-making. Teams control strategy by making a small number of key decisions, and can progress through the simulation at their own pace, trying alternatives and saving scenarios.
The courses in which it may be useful are:
Strategy Dynamics courses - resource-building and attrition, with feedback
Strategy courses or workshops - basics of resource-based view of strategy (RBV) connecting resources and performance
Systems thinking courses or workshops - resource-building and feedback
Marketing courses or workshops - basics of customer-acquisition and retention, driven by marketing and limited by service capacity