Recommended for use in:
Strategy
- basics of resource-based view (RBV) - connect resources and
performance.
Systems thinking - resource-building and
feedback.
Service management – basics of matching service
capacity with rapidly varying workloads driven by customer acquisition and
maintenance.
Strategy Dynamics course - the business resource-system, managing
balance between resources (customers and service staff). |
Demonstrates:
Growth depends on existing resources, including
intangible factors.
Resources won and lost over time.
Features – 3 game
challenges included with simulation plus ability to create your own
challenges for courses. |