Strategy Dynamics - fact-based strategic management.

Annotated slides - 2001 World Congress on Systemic Thinking in Vienna.

The presentation explains management’s need for tools to help them assess and manage performance through time. It shows how their organisations (whether commercial firms or non-profit) consist of resources that must be built and sustained, and that must work together in order to develop and perform. Frameworks are offered for dealing with competition, illustrated with a case in the ski-holiday market. The importance of ‘soft’ factors, like morale and customer quality is explained, and illustrated with a small case of a software firm.

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© Kim Warren 2001.